Technical Project Manager (Remote)

$110,000 - $115,000/Yr

GovCIO - Providence, RI

Full-time

Remote - Providence, RI

About the position

GovCIO is seeking a Technical Project Manager to join our Health PMO team. The ideal candidate will have experience working with civil agencies, particularly the Department of Veterans Affairs. This role requires a dynamic approach as client needs are often evolving, necessitating thought leadership, problem-solving skills, and a rapid learning ability. The successful candidate will need to carry an innovative mindset to guide clients through the processes of conceptualization, strategic planning, and execution. Flexibility and forward-thinking perspectives are crucial for success in this position. In this role, the Technical Project Manager will manage various Agile delivery models, including Scaled Agile Framework (SAFe), Lean Kanban, and DevSecOps. Responsibilities include supporting program management, governance, oversight, and executive-level reporting. The manager will handle competing priorities, address data calls, and provide ongoing progress reports. They will document and recommend technical management approaches for projects and products, manage parallel projects under complex programs, and create strategic roadmaps aligned with operational goals. The Technical Project Manager will also be responsible for tracking and monitoring project performance metrics, serving as an escalation point for customer concerns, and providing leadership to direct reports and stakeholders. They will support product teams in automation, CI/CD, and DevOps practices, manage requirements implementation across projects, and report on project schedules, risks, and budgets. Additionally, the role involves conducting research, analyzing information needs, and creating project deliverables that adhere to quality standards. Excellent presentation skills are required to synthesize complex information into clear visualizations using tools like PowerPoint and Visio.

Responsibilities

• Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban, DevSecOps, or other iterative development approaches.
• Support program management, governance, oversight, and executive level reporting.
• Manage competing priorities, address data calls, and provide ongoing progress reports.
• Document and provide recommendations for technical management approaches on projects/products.
• Manage parallel projects under a complex program while also providing cross functional program level support.
• Create strategic roadmaps, with alignment to goals and operations plans.
• Document, track, and monitor project, program, system, product, and various performance metrics and report progress with recommendations or innovative approaches for improvement, organizational maturity, and/or optimization.
• Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to achieve client satisfaction in a timely manner.
• Provide leadership and direction to any assigned direct reports, clients, key stakeholders, and executive leadership.
• Provide strategic advice on product line performance through automation, continuous integration pipelines, and other means.
• Understand existing processes and identify how to improve and streamline them to improve team efficiency and effectiveness.
• Provide support for product teams as it relates to automation, CI/CD, and DevOps and/or DevSecOps.
• Manage and coordinate requirements implementation and delivery across various projects.
• Collect, analyze, manage, and report key Product Line execution status and metrics across all aspects of the Agile product development lifecycle.
• Support communications, program baseline support, strategic planning and analysis, data collection, quality reviews, risk management, scheduling, and overall management of assigned projects.
• Monitor, track, and provide client reports on project schedule, work plan, risks, action items, key decisions, meeting minutes, and budget to ensure the project meets targeted dates and goals.
• Support fast turnaround requests for data calls.
• Manage the technical delivery of a project through the design, implementation, and testing in accordance with project objectives.
• Understand the client's business issues and data challenges; perform gap analysis and recommend solutions.
• Create project deliverables, including artifacts and ensuring that they adhere to quality standards.
• Conduct research, analyze information needs, and perform analysis to support the delivery of relevant artifacts including business process diagrams, reports, and presentations.
• Translate complicated issues from multiple information sources into a clear point of view, and create a compelling, concise, and well-written narrative.
• Leverage excellent presentation development skills to synthesize complex information into succinct visualizations using PowerPoint and Visio.

Requirements

• Bachelor's Degree in a Business, Engineering, or technical discipline plus 15 years of experience; 10 additional years of experience can be substituted for the degree requirement.
• Ability to work in a fast-paced, collaborative environment.
• Experience in managing mid-sized or large-scale software development projects.
• Experience in the software development lifecycle.
• Proficient with MS Office (Word, Excel, PowerPoint, Visio).
• Proficient with MS SharePoint and MS Teams.
• Experience using Jira in an Agile or SAFe environment.
• Familiarity and understanding of DevSecOps principles and best practices.
• Experience managing multiple concurrent projects.
• Experience providing cross-functional program level support.
• Experience creating and presenting executive summary presentations.
• Experience in risk management and mitigation strategies.

Nice-to-haves

• Experience in Department of Veterans Affairs project management.
• Experience in Healthcare IT project management.
• Project Management Professional - PMP Certified.
• SAFe Certified.
• Understanding of Lean Six Sigma and LEAN principles and processes.
• Understanding VA technologies such as VistA, VPR, REST API SOAP.
• Familiarity with InterSystems products such as (Cache, IRIS, FHIR ODS, HS, HC, etc.).
• Familiarity with the Electronic Health Record (EHR).
• Experience in conflict management and servant leadership.
• Highly motivated and analytical; proven problem-solving abilities.
• Ability to take initiative and demonstrate enthusiasm when working in a fast-paced environment.
• Willingness and ability to quickly learn new skills, new client environments, and grow domain expertise.
• Ability to conduct independent research to lead or support the resolution of complex issues.
• Excellent planning and project oversight skills.
• Excellent leadership, management, and delegation skills.
• Excellent prioritization and time management skills.
• Excellent attention to detail and ability to meet deadlines and stay organized.
• Demonstrated strong facilitation and excellent verbal communication, oral presentation, analytical and written communication skills.