Technical Project Manager

Zero Gravity Marketing - Cambridge, MA

Full-time

Cambridge, MA

Professional, Scientific, and Technical Services

About the position

Zero Gravity Marketing is seeking a Technical Project Manager who will play a pivotal role in managing projects across various content management systems (CMS) such as WordPress, Shopify, and BigCommerce. This position is primarily remote, allowing for flexibility while ensuring that the candidate can effectively manage multiple projects and timelines. The ideal candidate will not need to be a developer but should possess a strong confidence in navigating web-based UIs for CMS and e-Commerce management. A foundational knowledge of HTML, CSS, a bit of JavaScript, and htaccess for redirects is essential to facilitate effective communication with technical teams and clients. In this role, the Technical Project Manager will be responsible for developing comprehensive project plans, establishing milestones, and setting timelines to ensure projects are completed on schedule and within budget. The candidate must demonstrate exceptional organizational skills, as they will be managing project budgets and estimating tasks while tracking progress against these budgets. The ability to work collaboratively with other account team members to manage overlapping timelines is crucial, as is the capacity to forecast and manage workloads in a responsive and communicative manner. The Technical Project Manager will also be tasked with providing clear and concise technical communication to account executives, clients, and team members. This includes the ability to explain complex technical concepts in a way that is easily understood by non-technical stakeholders. The candidate will need to take detailed notes during meetings and calls, translating these into actionable tasks for the team. Monitoring day-to-day project activities, adjusting timelines as necessary, and maintaining quality work that adheres to QA procedures and success criteria are also key responsibilities. Additionally, the role involves executing technical discovery for features and functionality requirements, writing Statements of Work (SOW) for client approvals, and ensuring a seamless documentation process between team members. The Technical Project Manager will oversee content production in CMS, maintain a strong aesthetic eye, perform quality assurance documentation, and conduct pre-launch testing. Regular communication and documentation of project status to team members and management are essential, along with the ability to escalate issues through the appropriate channels when necessary.

Responsibilities

• Develop project plans, milestones, and timelines.
• Manage project budgets and track progress against them.
• Estimate projects/tasks and ensure successful execution.
• Work with account team members to manage multiple overlapping timelines.
• Forecast and manage workload in a responsive and communicative way.
• Provide clear and concise technical communication to account executives, clients, and team members.
• Explain technical concepts in a way that non-technical people can understand.
• Provide detailed notes from meetings and translate them into actionable tasks.
• Monitor day-to-day project activities and adjust timelines as needed.
• Maintain quality work that adheres to QA procedures and success criteria.
• Execute technical discovery for features/functionality requirements and write SOW documents for client approvals.
• Present solutions when problems arise while leveraging available resources.
• Maintain clear documentation and handoff between team members.
• Oversee and execute content production in content management systems.
• Perform QA documentation and pre-launch testing.
• Communicate and document project status to team members and management regularly.
• Escalate issues accordingly via appropriate channels.

Requirements

• Foundational knowledge of HTML, CSS, a little JavaScript, and htaccess for redirects.
• Confidence in web-based UIs for CMS and e-Commerce management.
• Ability to thrive in a fast-paced agency environment.
• Capability to manage small tasks while overseeing larger projects without becoming overwhelmed.
• Fast learner with a self-motivated, time-conscious attitude.
• Independent problem-solving skills.
• Experience with technical SEO, including troubleshooting analytics issues and site speed optimization.
• Understanding of on-page SEO and its architectural impacts on SEO.
• Familiarity with Google Analytics tracking and Facebook/AdWords conversion pixel tracking.
• Experience in connecting website forms to CRM systems using tools like Zapier.
• Team-oriented individual willing to contribute ideas to team members.