Aida Healthcare - Kirkland, WA
posted about 2 months ago
AIDA Healthcare is seeking a Project Manager to oversee software development projects aimed at improving care transitions for patients across the United States. The successful candidate will manage at least one software development project, coordinating weekly releases of new features and bug fixes. This role requires collaboration with various stakeholders, including Product Managers, Technical Support, Account Managers, and Sales, to ensure customer requests and concerns are prioritized effectively. The Project Manager will also support customer implementations and assist Technical Support Analysts with root cause analysis for bug reports. In addition to project management responsibilities, the role involves daily coordination of customer-facing meetings to promote and support products, leading meetings with software engineers to manage releases, and providing rapid responses to customer inquiries. Weekly tasks include ensuring safe and timely releases of new code, assisting with product roadmap updates, and coordinating the design of new features. Monthly responsibilities involve reviewing the performance of the software engineering team, preparing reports on product performance, and reporting on personal OKRs to management. The ideal candidate will possess exceptional communication skills, particularly in translating technical concepts for non-technical team members and customers. Experience with Agile methodologies, quality assurance best practices, and cloud-based enterprise software solutions is essential. AIDA Healthcare is committed to fostering a diverse and inclusive work environment, welcoming applicants from all backgrounds.