US Tech Solutions - Cleveland, OH

posted 2 months ago

Full-time - Mid Level
Cleveland, OH
Administrative and Support Services

About the position

The Technical Project Manager at US Tech Solutions will lead small to mid-sized projects or phases of larger projects that typically impact a Line of Business (LOB) and/or functional areas. This role is crucial in taking projects from the planning stage through to final implementation, utilizing standard Project Management, Change Management, and Risk Management methodologies and concepts. The Project Manager will set clear expectations for project stakeholders through effective planning activities and maintain transparency via communication and reporting channels. Establishing and maintaining a collaborative, trusted advisor relationship with stakeholders is essential for success in this role. In this position, the Project Manager will work closely with business leaders to define project scope, manage scope changes, objectives, requirements, deliverables, and the overall value proposition that supports the diverse business goals and interests of multiple stakeholders. The role also involves continuous management of the project budget and financials, facilitating and executing budgetary requests independently while adhering to company standards. The Project Manager will gather estimates from necessary resources to achieve project goals, track utilization, assess the need for additional staff or vendors, and monitor/manage performance for vendor labor resources. Additionally, the Project Manager will support business case development, perform project initiation activities, and administer project checkpoints to drive delivery while mitigating and resolving bottlenecks. Identifying, tracking, escalating, and resolving issue conflicts is a key responsibility, along with performing impact analysis and prioritization, managing dependencies, and tracking/monitoring risks with corrective and mitigating actions. The role also includes developing change management planning, design, and implementation, including communication and training. The Project Manager will lead communication planning, execution, and reporting with project team members and liaise with key stakeholders. A strong understanding of various project delivery methodologies, such as waterfall and agile, is required, as the Project Manager will coordinate with all types of projects. Developing an integrated project plan, identifying and managing project dependencies and critical paths, and tracking/reporting project checkpoints while adhering to project policy standards are also essential functions of this role. Ensuring that potential impacts to external client experiences are addressed in the project solution and plan is a critical aspect of the position.

Responsibilities

  • Lead small to mid-sized projects or phases of larger projects impacting a Line of Business (LOB) and/or functional areas.
  • Manage project scope, scope changes, objectives, requirements, deliverables, and value proposition supporting diverse business goals.
  • Continuously manage project budget and financials, facilitating budgetary requests independently.
  • Gather estimates from resources needed to achieve project goals and track utilization.
  • Determine and assess the need for additional staff and/or vendors, and monitor/manage performance for vendor labor resources.
  • Support business case development and perform project initiation activities.
  • Administer project checkpoints to drive delivery and mitigate/resolve bottlenecks.
  • Identify, track, escalate, and resolve issue conflicts; perform impact analysis and prioritization.
  • Manage dependencies and track/monitor risks with corrective/mitigating actions.
  • Develop change management planning, design, and implementation including communication and training.
  • Lead communication planning, execution, and reporting with project team members; liaise with key stakeholders.
  • Understand various project delivery methodologies such as waterfall and agile.
  • Develop integrated project plans and track/report project checkpoints while adhering to project policy standards.

Requirements

  • 5-10 years of Technical Project Management experience.
  • Strong SDLC experience and implementation experience.
  • Good experience in testing.
  • Experience working with JIRA and Confluence is preferred.
  • Experience working in Kanban.

Nice-to-haves

  • Preferred experience working within financial services/banking environment.
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