Jr Advanced Engineering - San Francisco, CA
posted 2 months ago
We are seeking a Technical Project Manager to join our clients' SaaS Operations team in San Francisco, CA. This position is a contract-to-hire role, initially lasting for 6 months, with the potential for permanent employment. The Technical Project Manager will play a crucial role in supporting cloud deployment programs into a Global SaaS platform. The successful candidate will be responsible for scoping and delivering large projects from start to finish, ensuring that all aspects of the project are managed effectively and efficiently. In this role, you will be tasked with collecting business and systems requirements from both internal and external customers. You will write specifications, drive project schedules from design to release, and manage the production launch of various projects. A key part of your responsibilities will involve leading and coordinating design and implementation efforts between internal teams and external merchants and vendors to develop optimal solutions. You will be expected to make appropriate trade-offs to optimize time-to-market while clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. The Technical Project Manager will also be a key contributor to strategy development and the implementation of PMO practices. You will work closely with Service Owners to ensure that processes are designed to meet the organization's requirements for effectiveness and efficiency in meeting service level commitments. Continuous communication with all project stakeholders regarding process standards will be essential, as will the development and documentation of metrics and measurements for compliance with implemented processes. Strong communication skills, both written and verbal, are critical for representing the organization at all levels and managing escalation processes and incident management systems effectively.