Technical Project Manager

$90,000 - $110,000/Yr

Ratelinx - Scottsdale, AZ

posted 2 months ago

Full-time - Mid Level
Remote - Scottsdale, AZ
Professional, Scientific, and Technical Services

About the position

RateLinx is seeking a Technical Project Manager to join our team in Scottsdale, AZ. As an industry-leading logistics and transportation SaaS provider, we offer a comprehensive application that provides customers with Transportation Management Systems (TMS), real-time visibility, and freight audit & payment solutions. Our mission is to help customers lower costs, improve service, and optimize their transportation operations on a single platform. The Project Manager will play a crucial role in assisting the Implementation Team to ensure projects are completed correctly and on time, meeting the critical 'go-live' dates for our clients. In this role, you will be the primary contact for client interactions and project planning activities. This includes managing client communications, resource planning, reporting, and documentation creation. You will coordinate with various partners, including clients, vendors, carriers, solutions engineers, and software engineers, to ensure seamless project execution. The Project Manager will lead project meetings to communicate expectations and deadlines clearly, create functional and technical specifications, and monitor project milestones and status updates. Your responsibilities will also include creating job-specific tasks and collaborating closely with the Director to assign appropriate resources. You will ensure that the RateLinx system is delivered on time and meets the client's custom requirements, reflecting our values of responsiveness and customer service. By focusing on delivering projects on time and maintaining a reliable relationship with customers, you will provide an outstanding customer experience. This position requires a strong technical and analytical focus, as well as the ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

  • Assist the Implementation Team with completing projects correctly and on time to meet go-live dates.
  • Act as the main contact for client interaction and project planning activities.
  • Coordinate with clients, vendors, carriers, solutions engineers, and software engineers.
  • Lead project meetings to assure expectations and deadlines are communicated clearly.
  • Create functional specifications, technical specifications, and system setup documents.
  • Monitor and deliver on deadlines, milestones, and status updates.
  • Create job-specific tasks and work closely with the Director on resource assignments.
  • Monitor and report on job-specific tasks that are in progress.
  • Ensure the project's RateLinx system is delivered on time and meets client requirements.
  • Support all RateLinx products during implementation and prioritize work tasks.

Requirements

  • 3 years of project management experience in a relevant field.
  • Experience with Transportation Management Systems (TMS).
  • Proficient in project management tools such as Gantt charts and WIP boards.
  • Relevant project management certifications such as PMP, PfMP, or Project+.
  • Strong communication skills and excellent customer service abilities.
  • Technical and analytical focus with the ability to work independently and in a team environment.
  • Ability to handle multiple projects simultaneously in a fast-paced environment.

Nice-to-haves

  • Experience in the logistics and transportation industry.
  • Familiarity with Lean and Agile methodologies.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Parental leave
  • Vision insurance
  • 401(k) matching
  • Professional development assistance
  • Flexible schedule
  • Life insurance
  • Referral program
  • Pet insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service