Technical Project Manager

$80,000 - $120,000/Yr

Wei - Salem, NH

posted 2 months ago

Full-time - Mid Level
Remote - Salem, NH
Merchant Wholesalers, Durable Goods

About the position

WEI is a service and solution technology provider that focuses on building quality relationships with clients. Our sales and engineering teams work closely with our clients to optimize their environments and work efficiently by using cutting-edge technologies and best practices. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/testing labs, proof of concept labs, and commitment to quality. From solution design through implementation, our sales and technical team will remain focused on providing unwavering support throughout the project. WEI is your strategic IT partner delivering custom, innovative business technology solutions that deliver real business outcomes. WEI has an exciting opportunity for a Project Manager in our Engineering department. This role provides leadership and effective management of the embedded value-added projects to achieve company goals and high levels of customer satisfaction. The Project Manager collaborates with resources within Sales, Engineering Services, Integration, Operations, and all other support teams. The position involves developing strategies and leading process improvements that increase customer satisfaction and minimize project risks. The Project Manager will oversee change management on the overall project scope, create and maintain project implementation plans, design documents, project budgets, status reports, and all other project management-related documentation. This includes updating all internal systems to ensure all documented information aligns with the current project status. The role also requires resolving client satisfaction issues and developing a partner relationship for the long-term benefit of both the client and the organization. Proactive management of day-to-day operational and tactical aspects of multiple or large-scale projects from beginning to end, including client interaction and expectations, is essential.

Responsibilities

  • Understand the importance of a strong sense of urgency, communicating effectively and having a keen attention to detail
  • Oversees change management on the overall project scope, according to a predefined change process, to meet project goals
  • Creates and maintains project implementation plans, design documents, project budget, status reports, and all other project management-related documentation
  • Resolves all client satisfaction issues and develops a partner relationship for the long-term benefit of the client and organization
  • Proactively manage day-to-day operational and tactical aspects of multiple or large scale projects from beginning to end, including client interaction and expectations
  • Proactively manage changes in project scope, change orders, identify potential issues and devise contingency plans
  • Plan, schedule and track inventory delivery to customer sites
  • Effectively communicate delivery expectations to project resources and stakeholders in a timely and clear fashion
  • Assists in coordination of on-site third party resources when applicable
  • Conducts regular scheduled status calls and high level customer interaction
  • Provide leadership, guidance and resolution in responding to project related issues

Requirements

  • 5 years of laboratory experience
  • Bachelor's degree in IT related field or related experience
  • Mid-level project management experience
  • Technical background in Storage, Compute and Networking Technologies
  • Strong interpersonal, written and oral communication skills
  • Ability to effectively prioritize and execute tasks
  • Strong leadership, critical thinking, decision-making and process management skills
  • Self-starter, self-motivated, able to influence others and help solve problems
  • Proficient in Microsoft PowerPoint, Word, Excel, Project, Visio, SharePoint

Nice-to-haves

  • Finds technology and innovation intriguing and likes to have fun while approaching work with passion and enthusiasm
  • Team player with the ability to work with others and solve problems
  • Strong ability to work independently or in a team-oriented, collaborative environment
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Demonstrated excellence in oral, written and presentation communication skills

Benefits

  • Health savings account
  • Health insurance
  • Dental insurance
  • 401(k)
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Referral program
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