Technical Project Manager

$55,000 - $80,000/Yr

Odoo - Buffalo, NY

posted about 2 months ago

Full-time - Mid Level
Remote - Buffalo, NY
Merchant Wholesalers, Durable Goods

About the position

As a Business Systems Analyst / Technical Project Manager at Odoo, Inc., you will play a crucial role in the implementation of the Odoo ERP system, which is designed to streamline and enhance business processes across various sectors. This hybrid position, which requires 40% remote work and 60% onsite presence in Buffalo, NY, involves working closely with clients throughout the Americas to simplify their business operations using Odoo's integrated applications. You will be trained to become a subject matter expert on Odoo's diverse suite of over 50 applications, enabling you to provide exceptional support and guidance to clients during the implementation process. In this role, you will be responsible for managing client relationships and ensuring a top-notch end-user implementation experience. This includes setting up applications for existing clients, instructing end users on how to effectively utilize the software, and analyzing clients' business operations to align their processes with Odoo's solutions. You will also quantify the resources required for various tasks and projects related to ERP implementation, ensuring that systems are created that meet client needs and expectations. Your responsibilities will extend to collaborating with Odoo's developers to fulfill clients' business requirements, assisting with User Acceptance Testing, and providing training to end users on the Odoo platform. Additionally, you may advise the sales team on complex implementations during pre-sale discussions. This position is ideal for someone who is proactive, adaptable, and eager to work at the intersection of technology and business, with a passion for software and a commitment to delivering excellent service to clients.

Responsibilities

  • Be a full-cycle ERP Business System Analyst for the North American market, providing clients with a top-notch end-user implementation experience.
  • Set up apps for existing clients and implement Odoo software while instructing the end user in its usage.
  • Manage client relationships while implementing Odoo SaaS solutions.
  • Analyze all aspects of clients' business operations to map their processes to Odoo's solutions.
  • Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation.
  • Project manage ERP implementations to create systems that are then used by clients that want a product they love.
  • Integrate various business functions including Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more.
  • Collaborate with Odoo's developers to execute clients' business requirements.
  • Collaborate with clients' implementation managers on User Acceptance Testing and End User Training.
  • Occasionally advise the sales team during pre-sale regarding complex implementations.
  • Work with clients to train their end users on the Odoo platform.

Requirements

  • Bachelor's Degree preferred.
  • 3 years of experience in project management.
  • 1 year of experience in technical project management.
  • 4 years of experience in SaaS environments.
  • 3 years of experience with SQL and PostgreSQL.
  • Excellent planning, mapping, and communication skills combined with client interaction.
  • Ability to make in-the-moment decisions based on new information constantly.
  • An affinity with the Information Technology world and understanding of ERP use cases.
  • Passion for software and eagerness to learn.

Nice-to-haves

  • Experience in a SaaS or ERP company.
  • 1-2 years experience in post-sales implementations.
  • Available immediately.

Benefits

  • Commuter assistance
  • Health savings account
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Flexible schedule
  • Life insurance
  • Paid sick time
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service