Technical Publications Writer

Full-time - Entry Level

Novi, MI

Merchant Wholesalers, Durable Goods

About the position

Daifuku Airport America Corporation (formally known as Jervis B. Webb) is a subsidiary of Daifuku North America, a group company of Daifuku in Japan - the largest material handling company in the world. Our advanced systems move everything from car bodies at auto plants to luggage at airports to packaged goods at warehouses. We are known as experts in engineering, manufacturing, and servicing innovative automated materials handling systems including conveyors, automatic guided vehicles, automated storage & retrieval systems, and integrated controls. The company is currently seeking a Technical Publications Writer. Daifuku is the world class leader in design, build, and installation of large scale, airport baggage conveyor security systems. At Daifuku, this division is named Airport Technologies (ATec) because we specialize in traditional baggage systems as well as innovative airport material handling. The Technical Publications Writer has a high level, technical understanding of our equipment and systems. This allows them to be part of a team (Technical Publications) of Technical Writers in documentation and training production.

Responsibilities

• Work closely with the Project Execution team to understand technical content needed for maintenance manuals, training material, and other customer documents.
• Create documents using technical knowledge of mechanical equipment, electrical equipment, and system operations.
• Design, develop, implement, and monitor training programs, documentation, and workflows that meet customer requirements.
• Develop, write, and edit material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical publications.
• Study blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate technology and operating procedures.
• Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction.
• Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Edit, standardize, or make changes to material prepared by other writers or airport maintenance personnel.
• Track and maintain version control of all documentation and workflow changes.
• Create and facilitate a strategic plan to address customer training needs.
• Create training syllabi and coordinate schedules for training staff for both internal and external sources.
• Support proposals and customer inquiries.
• Meet timelines to ensure projects stay on schedule and on budget.
• Travel to jobsites occasionally with short notice.

Requirements

• BSEE, E.T. or relevant technical degree, or equivalent relevant work experience.
• Two (2) years of experience writing and documenting detailed procedures.
• Two (2) years of experience in a role such as sales, marketing, publishing, training or engineering in an engineered-to-order material handling systems organization (preferred).
• Mechanical automation equipment experience (preferred).
• Baggage handling experience is a plus.

Nice-to-haves

• Experience in technical writing for engineering or manufacturing processes.
• Familiarity with airport material handling systems.

Benefits

• Excellent medical, vision, and dental insurance
• Paid vacation time
• Paid sick time
• Paid holidays
• 401K
• Flexible Spending Programs