Captiveaire - Madison, WI

posted 6 months ago

Full-time - Entry Level
Madison, WI
51-100 employees
Fabricated Metal Product Manufacturing

About the position

CaptiveAire is seeking a driven and motivated Technical Sales and Field Service Engineer to join our sales team. This position focuses on growing business with existing customers and developing new business opportunities. The role involves applications engineering, sales support, and field service work, requiring the candidate to be comfortable in a result-driven, fast-paced environment. The selected candidate will undergo extensive formalized training and work under a mentor to develop skills and gain a comprehensive understanding of CaptiveAire products, market strategies, application engineering processes, and business development techniques. As a Technical Sales and Field Service Engineer, you will provide integrated application engineering and design support for a wide range of ventilation applications, aiming to deliver sustainable products and the latest technologies tailored to meet customer needs. You will work directly with engineers, contractors, end users, and food service dealers, engaging in daily tasks that include inside sales support, application engineering, and outside sales. Responsibilities may vary and include preparing presentations, quotes, submittals, providing technical product support, conducting job site visits, and hands-on troubleshooting as necessary. You will also be responsible for educating and promoting CaptiveAire products to users in your market through conference calls, meetings, presentations, and product demonstrations. The role emphasizes top-notch customer service and a willingness to go above and beyond to serve customers, with quick turnaround times being a priority. The ideal candidate will have a strong desire to interface with customers, embrace new technologies, and possess a passion for work with an aggressive nature to succeed. Travel for various training opportunities is also expected.

Responsibilities

  • Provide integrated application engineering and design support for a wide range of ventilation applications.
  • Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
  • Perform inside sales support, application engineering, and outside sales tasks.
  • Prepare presentations, quotes, submittals, and provide technical product support.
  • Conduct job site visits and hands-on troubleshooting as needed.
  • Educate and promote CaptiveAire products to users in your market through various communication methods.
  • Research and develop new business opportunities with new and existing users.
  • Deliver top-notch customer service and ensure quick turnaround times.

Requirements

  • 0-5 years of experience preferred.
  • 4-year technical degree in a mechanical, electrical, construction, or physics-oriented curriculum.
  • Excellent computer, organizational, and communication/presentation skills.
  • Strong desire to interface with customers.
  • Embrace new technologies and possess business savvy.
  • Passion for work with an aggressive nature to succeed.
  • Willingness to travel for various training opportunities.

Benefits

  • Paid holidays
  • Paid time off (PTO) based upon tenure
  • Medical, dental, and vision insurance
  • Disability & life insurance based upon election of medical insurance
  • 401k with employer match
  • Flexible spending account (FSA)
  • Relocation assistance
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