Technical Sales and Field Service Engineer

$65,000 - $90,000/Yr

Captiveaire Systems - New Haven, CT

Full-time - Entry Level

New Haven, CT

51-100 employees

Fabricated Metal Product Manufacturing

About the position

The Technical Sales and Field Service Engineer at CaptiveAire is responsible for driving business growth by providing application engineering, sales support, and field service work. This role requires a motivated engineer to work closely with customers, contractors, and food service dealers, ensuring that CaptiveAire's innovative ventilation solutions meet their needs. The position includes extensive training and mentorship to develop skills in product knowledge, sales strategies, and customer service.

Responsibilities

• Provide integrated application engineering and design support for ventilation applications.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform inside sales support, application engineering, and outside sales tasks.
• Conduct presentations, quotes, submittals, and technical product support.
• Visit job sites for hands-on troubleshooting as needed.
• Educate and promote CaptiveAire products through calls, meetings, and demos.
• Research and develop new business opportunities with existing and new users.
• Deliver top-notch customer service and quick turnaround times.

Requirements

• 2-5 years of experience preferred.
• 4-year technical degree in mechanical, electrical, construction, or physics-oriented curriculum.
• Excellent computer, organizational, and communication/presentation skills.
• Strong desire to interface with customers.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for training opportunities.

Benefits

• Paid holidays
• Paid time off (PTO) based upon tenure
• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Flexible spending account (FSA)
• Relocation assistance