Ampro Adlink Technology - Dallas, TX
posted 4 months ago
About the position
As a Technical Sales Engineer at ADLINK, you will play a pivotal role in collaborating closely with the sales team to identify and drive new opportunities that align with customer needs. This position requires you to provide innovative architectural ideas and solutions, which may encompass carrier designs, semi-custom ADLINK standard products, and fully customized system-level solutions. You will lead engineering teams responsible for the design of these products from the initial concept through to production launch. The designs you will work on will vary based on customer requirements, market demands, and company objectives, typically involving cutting-edge technologies such as next-generation x86 processors, ARM-based tablets, COM Express, SMARC, and NVIDIA Jetson products. In this role, you will be responsible for creating customer-facing presentations and documentation that convey technical content effectively. It is crucial that you take ownership of this content creation, ensuring that the sales team is equipped with the necessary materials to engage customers successfully. You will also collaborate with the Product Sales Management team to provide detailed technical support for new opportunities, ensuring that all customer inquiries and technical requests are addressed promptly and effectively. Your responsibilities will include developing detailed technical proposals, presenting these proposals to customers, and leading the product development process based on customer feedback. You will track and manage Original Design Manufacturer/Design Manufacturing Services (DMS+) projects, ensuring that project performance meets customer expectations. Additionally, you will help develop cost estimates, non-recurring engineering plans, tooling, and certification plans, while providing regular management reports that detail team metrics such as workload, schedule tracking, and project cost tracking. This position is remote but will require travel for onsite customer meetings and global business engagements.
Responsibilities
- Work with the ADLINK sales team to win custom system level design opportunities, including travel for onsite customer meetings.
- Create customer-facing presentation and documentation materials specific to technical content.
- Collaborate with the Product Sales Management team to support new opportunities requiring detailed technical support.
- Develop detailed, customer-facing technical proposals and present them to customers.
- Lead the development of products based on proposals and support the development process until product release.
- Support customer technical requests and issues, driving to root cause and providing responsive solutions.
- Track and manage Original Design Manufacturer/Design Manufacturing Services (DMS+) projects using action trackers.
- Develop and manage project schedules to maintain project timelines.
- Assist in developing cost of goods sold by collaborating with internal engineering teams and business units.
- Help develop non-recurring engineering, tooling, and certification plans.
- Provide regular management reports detailing team metrics including workload, schedule tracking, and project cost tracking.
Requirements
- Bachelor's degree in Electrical Engineering (BSEE) preferred.
- Minimum of 5 years related experience in technical sales or engineering roles.
- Ability to work effectively with customers and internal teams.
- Demonstrated ability to collaborate with cross-functional teams.
- Familiarity with high-speed design and debug techniques.
- Knowledge of PC architecture and embedded systems.
- Excellent organizational, written, and verbal communication skills.
- Proficient in Microsoft Office Suite and Teams.
- Ability to use engineering tools to view schematics and PCB layouts.
- Ability to use small tools like screwdrivers and pliers.
Nice-to-haves
- Experience with embedded computing solutions for Robotics, Autonomous Vehicles, and AI Technologies.
- Familiarity with NVIDIA Jetson products and ARM-based systems.
Benefits
- Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
- 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
- Retirement plan with matching contributions.
- Flexible spending plans for health care, dependent care, and commuter benefits.
- Employee Assistance program and Travel Assistance.
- Competitive Vacation and Sick Leave.
- 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
- Float holidays.
- Paid community volunteer time.
- Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
- EV charging available at our San Jose facility.
- Fun, engaging monthly events and company parties.
- Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility.
