Technical Sales Engineer
Hottinger Brüel & Kjær - Los Angeles, CA
posted 3 months ago
About the position
This position offers a unique opportunity to advance your career while working alongside some of the most passionate technology experts in the test, measurement, and data analytics industry. At HBK, we uphold our core values: Be True, Own It, and Aim High. We emphasize integrity, teamwork, and a bold, positive approach to our work, which drives our success and performance. As a member of our team, you will engage with customers, prospects, distributors, and representatives to thoroughly understand their application needs, ensuring that we provide optimal product solutions. You will take ownership of opportunity management by logging opportunities in our CRM, preparing quotes, and achieving sales objectives and territory growth targets. Your role will also involve effective collaboration with application engineers to guarantee that customers receive top-notch post-sales technical support. Establishing and maintaining strong customer relationships will be crucial, as you will manage expectations regarding product quality, performance, and delivery. You will work across various departments, including engineering, planning, quality, and production, to drive the New Product Release (NPR) process from customer requirements to production release. Additionally, you will create project milestones to monitor critical timelines, ensuring that orders meet customer expectations with the support of our Engineering, Planning, Quality, and Production teams. As a technical liaison and sales support, you will represent Dytran at trade shows, seminars, and webinars. Your responsibilities will also include performing contract reviews for incoming orders to ensure compliance and customer satisfaction, developing and delivering technical presentations, and conducting product demonstrations for customers. You will analyze competitor specifications to identify Dytran product alternatives and advantages, contributing to team efforts and supporting lean improvements as directed. Other duties may be assigned by the Director of Sales or Sales Manager, all contributing to the overall success of the company.
Responsibilities
- Engage with customers, prospects, distributors, and representatives to understand application needs and ensure optimal product solutions.
- Own opportunity management by logging opportunities in the CRM, preparing quotes, and achieving sales objectives and territory growth targets.
- Provide effective collaboration with application engineers to ensure customers receive best-in-class post-sales technical support.
- Establish and maintain strong customer relationships, managing expectations on product quality, performance, and delivery.
- Collaborate across departments (engineering, planning, quality, production) to drive the NPR process from customer requirements to production release.
- Create project milestones to monitor critical timelines, ensuring orders meet customer expectations with support from Engineering, Planning, Quality, and Production teams.
- Represent Dytran at trade shows, seminars, and webinars as a technical liaison and sales support.
- Perform contract reviews for incoming orders, ensuring compliance and customer satisfaction.
- Develop and deliver technical presentations, conducting product demonstrations for customers.
- Analyze competitor specifications to identify Dytran product alternatives and advantages.
- Contribute to team efforts, achieving results and supporting lean improvements as directed.
- Fulfill other duties as assigned by the Director of Sales or Sales Manager.
Requirements
- Bachelor's Degree in Electrical/Mechanical Engineering or equivalent of 5 years of progressive related experience and training; or equivalent combination of education and experience (preferably in electronics).
- Knowledge of sensors and the aerospace industry is a plus.
- Advanced math skills and the ability to understand abstract principles including math and physics for Engineering/Technical sales.
- Excellent written and verbal communication skills.
- Comfortable speaking to members at all levels of the organization.
- Professional sales skills including overcoming objections and relationship building.
- Strong technical aptitude.
- Exceptional problem-solving skills.
- Strong working knowledge of Microsoft Office Suite.
Nice-to-haves
- Experience in the aerospace industry.
- Familiarity with ITAR regulations.
Benefits
- Four weeks of PTO for all new hires in addition to 11 paid holidays.
- Paid Parental Leave.
- Volunteer Day.
- 401k matching up to 5% with immediate vesting.
- Excellent medical and dental plans with top providers.
- Tuition reimbursement after six months of employment.
- A good balance between work and family life.
