Technical Sales Engineer

GEA - Janesville, WI

Full-time

Janesville, WI

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

GEA Flow Components North America is seeking a Technical Sales Engineer to join its Equipment Sales Group. This position is integral to the technical application and sales operations of GEA Flow Components, which includes four key product lines: Hygienic valves and components, Aseptic valves and components, Cleaning Technology, and Hygienic Pumps. The Technical Sales Engineer will provide inside technical support for these product lines, primarily serving customers in the food, dairy, beverage, brewing, and pharmaceutical processing industries. The role involves direct customer support for all technical and proposal inquiries related to the FLC product lines. The Technical Sales Engineer will implement Fluid Dynamics concepts to size optimal pumps, valves, and cleaners for specific hygienic applications and systems. This includes determining special product specifications by sizing control valves, safety valves, vacuum valves, cleaners, pig systems, and expansion compensators. The engineer will also apply the correct communication or control modules to the flow component products to ensure proper integration into the customer's overall system design. In addition, the Technical Sales Engineer will utilize product sizing and selection software such as Hy5 and Configit to choose appropriate pump and valve products. Close collaboration with factories in Europe and US fabricators is essential, as is the arrangement of special product transportation and logistics as required by customers. The engineer will work alongside Regional Sales Managers and Product Managers to generate and manage customer proposals and orders for the US market, applying product and industry knowledge to create value-added proposals when preparing quotations. Familiarity with SAP-PEM system software for quoting, order entry, creating purchase orders, and invoicing is also required. The position may involve conducting occasional product warranty evaluations of returned products and field retrofits of components, as well as collaborating with GEA Product Engineering to develop and apply product selection and quoting tools in conjunction with sales channel partners.

Responsibilities

• Direct Customer Support of all technical and proposal enquiries for the FLC product lines including Hygienic Valves, Aseptic Valves, Hygienic Pumps and Cleaning Technology
• Implement Fluid Dynamics concepts to size optimal pumps, valves and cleaners for specific hygienic applications and systems
• Determine special product specifications by sizing control valves, safety valves, vacuum valves, cleaners, pig systems, and expansion compensators
• Apply correct communication or control modules to the flow component products to allow proper integration into the customer's overall system design
• Use product sizing and selection software such as Hy5 and Configit to choose pump and valve products
• Work in close contact with our factories in Europe and our US fabricators
• Arrange special product transportation and logistics as required by customers
• Work with the Regional Sales Managers and Product Managers to generate and manage customer proposals and orders for the US market
• Apply product and industry knowledge to make value-added proposals to customers when preparing quotations
• Utilize SAP-PEM system software for quoting, order entry, creating purchase orders and order confirmations, and order invoicing
• Conduct occasional product warranty evaluation of returned products and field retrofit of components
• Collaborate with GEA Product Engineering to develop and apply product selection and quoting tools in conjunction with sales channel partners

Requirements

• 2-5 years experience in application engineering and technical sales support activities
• Associates degree
• Understanding of Fluid Dynamics and related industry practices
• Knowledge of sanitary liquid processing equipment and processes
• Specific technical knowledge of GEA Flow Components hygienic and aseptic products
• Familiarity with solenoid control technology and communication protocols
• Knowledge of Hy5 and Configit product sizing and selection software
• Understanding of inventory management practices, including safety stock and lead time planning
• Knowledge with pricing strategy, sales channels and discounting practice
• Understanding of cost accounting principles and invoicing practices
• Familiarity with importing logistics, including currency exchange rates, shipment tracking, customs
• Computer skills: experience with SAP-PEM, Microsoft Office and inventory management processes is necessary
• Experience working with OEM factories, fabrication contractors, and automation suppliers is desirable

Benefits

• 11 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Dental Insurance
• Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with excellent employer match
• Wellness Incentive Program
• Employee Assistance Program