Technical Sales Engineer

Atl Technology - Maple Grove, MN

Full-time - Entry Level

Remote - Maple Grove, MN

Computer and Electronic Product Manufacturing

About the position

The Technical Sales Engineer will manage day-to-day activities related to order management and costing processes at ATL MN. This role is crucial for achieving ATL's sales and EBITDA goals, acting as a Subject Matter Expert (SME) on costing processes and ensuring effective communication with customers and internal teams.

Responsibilities

• Coordinate and manage day-to-day activities around ATL MN order management and costing processes.
• Setup customer costing project folders and create new cost sheets using the latest template revision.
• Create Workfront costing projects for ATL MN site only costings.
• Understand the NBO approval process and ensure opportunities are approved before costing activities start.
• Analyze customer quote packets for gaps in requirements and ATL capabilities.
• Complete costing requests for final manufacturing locations in Minnesota.
• Coordinate costing efforts for subassemblies and components manufactured in MN and sent to other ATL sites.
• Participate in the weekly Global Costing Meeting.
• Manage shoot and ship opportunity management.
• Gather required information from customers to ensure requests meet shoot & ship guidelines.
• Use costing tools to cost out runs and follow the costing process.
• Load information in CRM for traceability and provide quotes to customers using the required template.
• Process, verify, and update customer purchase orders and maintain records of customer POs and COs.
• Respond to incoming calls, emails, or inquiries from customers and internal stakeholders regarding order status.
• Prepare summary and detailed reports of orders for customers and internal stakeholders.
• Keep the ERP system updated with new customers, products, and revisions, as well as product costs and prices.
• Receive customer feedback and input it into ATL's QuickBase system, following up until issues are resolved.
• Coordinate returns of materials by customers and generate credit notes as necessary.
• Maintain communication with planning regarding production and finished product plans.
• Manage and update the forecast for each customer.

Requirements

• Bachelor's degree in Business, Engineering, or a related field.
• Proficient in Microsoft Office applications and supplemental applications such as ERP systems and Contact Management Software.
• Excellent organizational skills and attention to detail.
• High level analytical skills and technical aptitude.
• Strong verbal and written communication skills, including comfort presenting to stakeholders at all levels.

Benefits

• Flexible work schedule
• Competitive salary and seasonal bonus
• Medical, Dental, Vision, and HSA/FSA plans
• Life, AD&D, STD, LTD plans
• Generous 401k plan with Employer Match
• Paid Holidays, PTO, and other leave programs
• Generous paternity leave program