Technical Sales Manager (Presales Systems Engineer), SD-WAN

About the position

As a Technical Sales Manager (TSM), you will work with your sales partners to establish strong relationships with customers, helping them in the detection and prevention of advanced cyber attacks and breaches, and advising on which applications to deploy from the Palo Alto Networks platform. Our TSM's bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers' environments. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements.

Responsibilities

• Establish yourself as a trusted advisor on Palo Alto Networks' SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory
• Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Ensure ongoing customer happiness, support and adoption
• Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Understand and effectively differentiate against our top competitors
• Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution

Requirements

• 5+ years of relevant technical pre-sales experience (systems engineering, technical marketing engineering) within the networking field preferred
• Demonstrated technical capabilities in a combination of the following: SD-WAN architectures/providers, LTE/5G
• WAN technologies - MPLS, MetroE, Leased Lines, Broadband
• Tunneling protocols - SSL/TLS, IPSec, GRE, DMVPN
• IP Routing - BGP, OSPF, Static, Network Address Translation
• Virtualization technologies - ESX, KVM, Xen, Microsoft preferred
• Network security capabilities - IPS/IDS, Zone-Based Firewalls
• Ability to travel up to 50% as needed

Benefits

• Starting base salary expected to be between $198000 - $273000/YR
• Compensation may include restricted stock units and a bonus
• FLEXBenefits wellbeing spending account with over 1,000 eligible items
• Mental and financial health resources
• Personalized learning opportunities