Technical Sales Representative

Full-time - Mid Level

Remote - Haverhill, MA

Computer and Electronic Product Manufacturing

About the position

The Technical Sales Representative at Spectral Evolution is responsible for driving sales and expanding the customer base for the company's spectrometer and spectroradiometer products. This role involves engaging with both North American and international clients, providing product demonstrations, and supporting the sales process through effective communication and account management.

Responsibilities

• Generate and follow up leads, provide quotes, monitor opportunities, close sales and provide regular updates in the CRM and to the Sales Director on activities.
• Travel domestically to visit new and existing customers, perform sales demonstrations both virtually and in person, attend exhibitions and conferences, and provide training for distributors.
• Pro-actively and professionally communicate with customers to promote and support our products.
• Create sales presentations and training material.
• Assess and measure opportunities and present pricing recommendations.
• Provide customer feedback to contribute to definition, planning and marketing of new products and improvements to existing product lines.
• Track leads and opportunities in the CRM, and generate reports as necessary.
• Support customers and distributors with application training, instrument operation training and troubleshooting.

Requirements

• Bachelor of Science Degree or higher
• 3+ years technical sales or key account management experience
• Proven ability to select and support customizable instrumentation or engineered products, to prepare quotations, and negotiate and close orders
• Excellent interpersonal skills with comfort communicating with scientists of various disciplines, buyers, technicians, students and executives
• High level of self-motivation with outstanding organization skills and the ability to manage and prioritize multiple tasks
• Background in NIR spectroscopy, portable instrumentation or remote sensing instruments as plus
• Experience working with CRM systems to manage the sales process
• Proven history of meeting sales targets and growing business opportunities

Nice-to-haves

• Experience in analytical instruments or other engineered product line
• Familiarity with CRM software
• Software troubleshooting skills

Benefits

• Profit sharing
• Health insurance
• 401(k)
• Paid time off
• 401(k) matching