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Technical Service Advisor
Disability Solutions - Elizabeth, NJ
posted about 2 months ago
About the position
The Technical Service Advisor at Republic Services will provide high-level technical waste disposal support to sales, operations, and customers. This role involves collaborating with cross-functional teams to troubleshoot technical issues, ensuring compliance with hazardous waste regulations, and maintaining strong customer relationships. The advisor will also support the development of bid materials and work closely with various departments to ensure the safe and legal treatment of waste.
Responsibilities
- Provide high-level technical waste disposal support to sales, operations, and customers.
- Collaborate with cross-functional teams to troubleshoot technical issues.
- Engage proactively with clients to understand their technical requirements and deliver customized solutions.
- Meet with clients to discuss waste management solutions and analyze laboratory results and safety data sheets.
- Investigate hazardous waste regulations and aid in waste classification.
- Collaborate with internal teams to evaluate treatment options and comply with transportation guidelines.
- Work closely with the sales department to offer solutions that meet quality and regulatory standards.
- Perform technical evaluations and facilitate communication between departments.
- Maintain customer pricing records and focus on customer retention and business development.
Requirements
- 2-4 years of equivalent work experience in waste disposal, chemistry, or a related field providing technical expertise.
- Knowledge of Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices.
- Ability to read, analyze, and interpret complex documentation and governmental regulations.
- Excellent verbal and written communication skills, including presenting findings in a concise format.
- Strong negotiation and problem-solving skills.
- Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities effectively.
- Proficient with Microsoft Office, DocuSign, and PDF writer.
Nice-to-haves
- Knowledge of business math, geometry, and basic accounting processes.
- Ability to identify trends and data patterns.
Benefits
- Comprehensive medical benefits coverage
- Dental plans
- Vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance and accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- 401(k) plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
