technical service engineer
$110,000 - $140,000/Yr
Randstad - Sumter, SC
posted 2 months ago
Full-time - Mid Level
Sumter, SC
Administrative and Support Services
About the position
The Technical Service Engineer role at a prominent filtration company in Sumter, SC, involves serving as the primary technical contact for customers, troubleshooting equipment issues, and providing solutions to optimize filtration and parts cleaning. The position includes training at the facility and will transition into a sales role, allowing the engineer to leverage their technical expertise to assist the sales team and earn additional commissions.
Responsibilities
- Serve as the primary technical contact for customers, troubleshooting issues, and offering solutions to optimize filtration and parts cleaning and improve operational outcomes.
- Analyze customer data and generate insights to drive process improvements. Provide recommendations through detailed reports and presentations.
- Participate in pre-sales technical discussions and assist the sales team with customer needs assessments, with the goal of transitioning into a sales role.
Requirements
- Bachelor's degree in a relevant field.
- Experience in a technical service or engineering role.
Benefits
- Comprehensive benefits package including health insurance.
- Incentive and recognition program.
- 401K contribution.
