Technical Service Parts Sales and Customer Support - Pay is up to $50,000

$50,000 - $50,000/Yr

The Recruiting Group - Brown Deer, WI

Full-time

Remote - Brown Deer, WI

Administrative and Support Services

About the position

The Technical Service Parts Sales and Customer Support position is a full-time, permanent role focused on providing exceptional customer support and managing parts sales. The role requires a strong background in electrical, mechanical, and fluid power knowledge, along with project management experience. The successful candidate will engage in high-volume communication with customers, assisting them with orders, returns, and quotes, while collaborating with various internal departments. This position is based in Brown Deer, WI, and offers a dynamic work environment with opportunities for growth and flexibility.

Responsibilities

• Providing telephone support to maximize customer satisfaction.
• Aiding customers in ordering parts and authorizing returns.
• Working with various internal departments to create quotes for parts.
• Processing orders and returns through the system.

Requirements

• Three or more years of managing projects.
• Three or more years of supporting customers.
• Electrical knowledge, mechanical knowledge, and fluid power knowledge are required.
• Exceptional communication skills.
• A solid work history.
• Must be a US citizen or possess a green card.
• A mechanical mindset.

Benefits

• Company stock gifts to employees.
• Annual discretionary bonus.
• 401k Plan with company contributions.
• Potential flexible work hours and work from home possibilities.