Technical Services Analyst II
Sonic Healthcare USA•Tyler, TX
457d
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About The Position
The Technical Services Analyst II at Sonic Healthcare USA, Inc. is responsible for providing first-line support for IT infrastructure and application-related incidents and requests. This role involves troubleshooting technical issues, assisting users, and ensuring maximum uptime for all users through effective problem resolution and user training. The analyst will also engage in process improvement projects and maintain technical knowledge through ongoing education.
