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Gtt Co., Ltd - Detroit, MI
posted 2 months ago
Full-time - Entry Level
Hybrid - Detroit, MI
5,001-10,000 employees
Chemical Manufacturing
About the position
The Technical Support Analyst role is designed for IT professionals who are adept at problem-solving and technology implementation. This position involves providing technical support, troubleshooting various issues, and managing IT projects to enhance the organization's technological infrastructure.
Responsibilities
- Diagnose and resolve hardware, software, and network problems.
- Provide on-site and remote support to end-users.
- Implement and maintain IT systems and infrastructure.
- Plan, coordinate, and execute IT projects.
- Manage project timelines and budgets.
- Collaborate with cross-functional teams.
- Enforce security standards and policies.
- Conduct security audits and vulnerability assessments.
- Implement security measures to protect sensitive data.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Strong technical skills in hardware, software, and networking.
- Experience with specific technologies, e.g., Windows Server, Active Directory, Cisco Networking.
- Excellent problem-solving and troubleshooting abilities.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and innovative work environment
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
