Technical Support Analyst
Kinaxis•New York, NY
454d•Remote
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About The Position
The Technical Support Analyst at Kinaxis plays a crucial role in providing responsive technical support to customers globally in a 24/7 environment. This position focuses on resolving customer issues related to the Maestro (RapidResponse) software, ensuring customer satisfaction through effective communication and timely resolutions. The analyst will work within a team to investigate, research, and resolve technical challenges while maintaining a customer-first mindset.
