Technical Support Analyst
Akkodis•Kansas City, KS
416d•$39,520 - $52,000•Remote
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About The Position
The Technical Support Analyst is responsible for delivering first- and second-level support for hardware and software products and services. This role involves troubleshooting, diagnosing, and resolving technical issues through effective communication with users, while also assisting with problem recognition and resolution. The position primarily focuses on resolving basic to moderately complex technical problems and escalating advanced issues to senior technicians when necessary. After an initial training period, the role will be performed remotely.
