Technical Support Associate
Caterpillar•Houston, TX
468d•Hybrid
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About The Position
The Technical Support Associate at Caterpillar Inc. plays a crucial role in supporting Cat Remote Fleet Vision by delivering exceptional customer service across various sectors including oil and gas, marine, and energy and transportation. This position is responsible for providing tier 2 support for digitally connected machines and equipment, ensuring a world-class customer experience while addressing technical inquiries and troubleshooting issues remotely.
