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The Technical Support Engineer Apprentice at Spacelabs Healthcare is responsible for providing first-line technical support for all products sold by the company. This role involves resolving a significant portion of inbound technical inquiries, enhancing the company's reputation for effective after-sales support, and ensuring compliance with company policies. The apprentice will engage with customers, distributors, and staff to address technical queries, document inquiries, and assist in diagnosing issues, all while upholding the company's values of customer obsession and superior results.