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Zoho builds cloud-based business software for a wide array of industries and purposes. We are currently expanding our enterprise support operations, and are seeking technology enthusiasts to join our inbound phone and email support team. Our team is comprised of people from various professional backgrounds, with our most successful team members having prior experience using, configuring, and troubleshooting modern business software. Zoho is seeking experienced technical support engineers to provide premium support to our top-tier enterprise customers. You'll troubleshoot complex issues, deliver proactive support, and work closely with clients to ensure they maximize the value of Zoho's products. You will be the trusted advisor, helping key accounts maximize their investment in the Zoho ecosystem.