Technical Support Engineer (IBM z/OS)
Rocket Software•Saint Paul, MN
466d•$81,496 - $101,870
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About The Position
The Technical Support Engineer at Rocket Software plays a crucial role in assisting customers with complex inquiries related to the installation, setup, configuration, and functionality of Rocket Software products. This position involves troubleshooting issues, collaborating with internal teams, and contributing to the knowledge base to enhance customer support. The Engineer will work with minimal supervision and provide after-hours support on a rotating basis.
