Technical Support Engineer II
Volunteers of America•New York, NY
464d•$82,000 - $82,000•Remote
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About The Position
The Technical Support Engineer II at Volunteers of America-Greater New York is responsible for providing technical support and resolving organization-wide requests for help. This role involves installing, testing, maintaining, and troubleshooting end-user workstations, hardware, and software, as well as managing Active Directory and mobile devices. The engineer will act as a point of escalation for Level 1 engineers and will maintain communication with customers and technical teams while completing special projects as assigned.
