Technical Support Engineer III
Parallel
456d•Remote
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About The Position
The Technical Support Engineer will be part of the Parallel Team, providing comprehensive IT support to users across the enterprise. This role focuses on supporting O365, device management, network infrastructure, and various hardware and software applications. The position involves responding to end-user support tickets, assisting in User Acceptance Testing, and writing Application Support SOPs. While primarily remote, occasional onsite support may be required.
