Technical Support Engineer, Perfomance
ServiceNow•Orlando, FL
455d
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About The Position
The Performance Support Engineer will manage and resolve complex issues within the ServiceNow Technical Support team, focusing on performance and instance availability. This role serves as the last point of escalation in the technical support department and involves mentoring junior team members. The position requires strong interpersonal and technical skills, as it is customer-facing and may require working outside of normal business hours, including evenings, weekends, and holidays.
