ServiceNow-posted about 1 year ago
Full-time
Orlando, FL
Professional, Scientific, and Technical Services
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The Performance Support Engineer will manage and resolve complex technical issues for the ServiceNow Technical Support team, focusing on performance and instance availability. This role serves as the last point of escalation within the technical support department and involves mentoring junior team members. The position requires strong interpersonal and technical skills, as it is customer-facing and may require working outside of normal business hours, including evenings, weekends, and holidays.
