Technical Support Engineer

$62,000 - $74,000/Yr

Manna Beverages & Ventures - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

About the position

The Technical Support Engineer plays a crucial role in the beverage manufacturing process by providing engineering and technical support under the supervision of the Plant Manager. This position involves troubleshooting and repairing various systems and equipment, ensuring continuous production operations, and developing preventive maintenance programs. As the engineer gains experience, they will take on more complex tasks with greater independence.

Responsibilities

• Follow all safety procedures and work as safe as possible at all times.
• Manage/support building and infrastructure construction, equipment and production line installations and/or modifications.
• Provide technical support to the maintenance department to expedite repairs on challenging breakdowns or tasks.
• Support and audit the scheduled repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations.
• Install and troubleshoot electrical & electronic systems, level detectors, valves, and other devices.
• Modify programming of PLCs and related equipment such as controllers and programmable controllers, VFD's, and other electrical/electronic control systems.
• Interpret company policies and enforce safety regulations.
• Interpret specifications, blueprints, and job orders based on assigned duties.
• Recommend measures to improve production methods, equipment performance, and quality of product.
• Suggest changes in working conditions and use of equipment to increase efficiency of the production lines.
• Initiate or suggest plans to motivate workers to achieve work goals.
• Confer with supervisors to coordinate activities of individual departments.
• Develop a preventive maintenance program in conjunction with maintenance staff.
• Review production, quality control, and maintenance reports and statistics to discover improvement opportunities.
• Plan, develop, and implement new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of production lines and systems.
• Review new product plans and discuss equipment needs and modifications with design engineers.
• Confer with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
• Troubleshoot equipment and system malfunctions.
• Ensure compliance with local, State and Federal agencies.
• Maintain a positive work atmosphere and interaction with customers, co-workers, and management.

Requirements

• Bachelor of Science Degree in Engineering or related field, preferred.
• Minimum of 10 years' experience or equivalent combination of education and experience.
• Civil engineering principles and practices with particular reference to manufacturing projects.
• Methods and materials used in the construction of equipment and facilities.
• Engineering mathematics through calculus.
• Basic surveying, drafting and materials testing techniques.
• Data processing principles as applied to the solution of engineering problems.
• Very high degree of mechanical and electrical aptitude.
• High degree of PLC programming and troubleshooting experience.
• Ability to interpret a variety of instruments and blueprints.
• Knowledge of ammonia refrigeration and boiler systems.
• Total Production Maintenance Programs.
• Lean Six Sigma.
• Interpreting and preparing drawings, maps, graphs, specifications and compilation of numerical data.
• Maintaining accurate records and preparing clear and concise reports.
• Preparing engineering studies and evaluations.
• Project management skills.
• Use of common office software including Microsoft Office and applicable specialized engineering software, e.g., AutoCad, Visio, Rockwell / Allen-Bradly programming software and others.

Nice-to-haves

• Food and beverage manufacturing experience, a plus.