Technical Support Engineer
NetApp
548d
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About The Position
The Technical Support Engineer at NetApp Inc. is responsible for providing enterprise-level assistance to customers by diagnosing and troubleshooting software and hardware issues related to NetApp Storage. This role requires strong customer service and technical problem-solving skills, as well as the ability to act as a liaison between customers and engineering support during escalated problems. The engineer will collaborate with various teams to resolve complex technical issues and continuously develop their skills using available learning tools.
