Technical Support Engineer

HonorVet TechnologiesSan Diego, CA
463d

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About The Position

The Technical Support Engineer will manage and resolve complex issues for the ServiceNow Technical Support team, focusing on performance and instance availability. This role serves as the last point of escalation within the technical support department and involves mentoring junior team members. It is a customer-facing position requiring strong interpersonal and technical skills, with the expectation to work outside of normal business hours as needed.

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