Technical Support Engineer
NICE Systems•Hoboken, NJ
452d
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About The Position
The role focuses on deploying, maintaining, and supporting the NYC NexGen 911 Logging and Recording Solution for the 911 system. It involves assisting product teams in introducing new products and ensuring supportability and preventative actions for customers. The position requires providing engineering support across various levels and participating in digital forensic analysis during 911 call failures.
