Technical Support Engineering (Cyber Security Incident Response)
Microsoft•Irving, TX
489d•$108,900 - $183,000•Remote
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About The Position
The Technical Support Engineering role focuses on providing expert assistance in cybersecurity incident response, ensuring customer satisfaction through effective troubleshooting and resolution of complex technical issues. This position is part of the Customer Service & Support (CSS) organization, which aims to build trust and confidence by delivering seamless support experiences powered by AI technology. The role offers opportunities for career growth, technical proficiency, and collaboration within a dynamic team environment.
