Microsoft - Irving, TX
posted 10 days ago
The Technical Support Engineering role in Cyber Security Incident Response at Microsoft focuses on delivering exceptional customer support by troubleshooting and resolving complex technical issues related to cybersecurity incidents. This position is integral to the Customer Service & Support (CSS) organization, which aims to empower customers through effective use of Microsoft products and services. The role involves collaboration with various teams, providing technical guidance, and contributing to product improvements, all while fostering a culture of inclusion and growth within the organization.