Manufacturo - Brea, CA
posted 6 days ago
The Technical Support Manager, SaaS Operations is responsible for leading a high-performing team that delivers exceptional customer support in a fast-paced, technology-driven environment. This role involves managing technical consultants and engineers, focusing on customer satisfaction, resolving complex issues, and continuously improving support processes. The manager will shape the technical support strategy, provide expert troubleshooting, and collaborate cross-functionally to enhance customer experiences.