Technical Support Specialist - IT

State of Utah - Salt Lake City, UT

Full-time - Entry Level

Salt Lake City, UT

Executive, Legislative, and Other General Government Support

About the position

The Technical Support Specialist at the Attorney General's Office is responsible for providing technical support and maintaining local area networks. This role involves troubleshooting hardware and software issues, making recommendations for improvements, and delivering group instruction on software applications.

Responsibilities

• Plan, implement, and administer local area networks.
• Provide technical support for users on agency systems.
• Install, troubleshoot, and maintain hardware and software.
• Evaluate and make hardware and software recommendations based on identified needs.
• Provide group instruction on software applications.

Requirements

• Experience in technical support and network administration.
• Proficiency in troubleshooting hardware and software issues.
• Ability to evaluate and recommend hardware and software solutions.

Nice-to-haves

• Experience with group instruction or training on software applications.