Technical Support Specialist
Advanced Legal Systems•Phoenix, AZ
473d•$49,000 - $59,000•Remote
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About The Position
The Technical Support Specialist is responsible for delivering technical assistance to clients, focusing on cloud-based desktops, local computer systems, and mobile devices. This role involves resolving technical issues through various communication methods, including in-person, telephone, and remote support. The position requires a hybrid work model, with 50% of the time spent working from home and the remainder involving travel to client locations. The specialist will assist with hardware and software issues, network troubleshooting, and ensuring client satisfaction through effective problem resolution.
