Technical Support Specialist
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About The Position
ETC is looking for our next great Technical Support Specialist to join the Middleton, WI team! This position will be located on-site at our global headquarters in Middleton, WI. ETC is a leader in visual entertainment technologies, and our team of Tech Support Specialists are responsible for identifying technical issues and providing solutions to our end-users, technicians and others in need of an expert to solve their puzzles. Our best candidates are smart, curious, and talented problem solvers who enjoy both the technical and interpersonal aspects of providing excellent customer service. Qualified applicants will have a bachelor's degree or comparable experience and knowledge of technical theatre or architectural control systems. Knowledge of electronics or electrical theory/practice, and at least one year of experience in customer service or a technical role are also encouraged. Applicants must have superior customer service, communication, problem solving, and interpersonal skills.
