Technical Support Technician
United States Department of Transportation•New York, NY
471d•$88,684 - $127,520•Remote
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About The Position
The Technical Support Technician at the New York City Department of Transportation (NYC DOT) is responsible for providing day-to-day technical support for clients, including desktop PCs, laptops, and tablets. This role involves implementing cybersecurity measures, diagnosing hardware and network issues, and ensuring excellent customer service. The position offers an opportunity to engage with cutting-edge technology and contribute to the IT support team, enhancing the agency's ability to fulfill its mission of safe and efficient transportation.
