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Technical Trainer/Senior Technical Trainer
Copeland - Augusta, ME
posted 2 months ago
About the position
The Technical Trainer/Senior Technical Trainer at Copeland is responsible for delivering technical training related to HVACR technologies, specifically focusing on Commercial and Residential Cold Chain Electronics components and systems. This role involves developing course materials, evaluating training effectiveness, and mentoring junior trainers. The position requires staying current with industry trends and participating in relevant forums and events to enhance training content and delivery.
Responsibilities
- Deliver all curricula using instructor-led, electronic/web-based, and/or multimedia training methods and formats.
- Conduct standard and custom classes per customer requirements.
- Follow good pedagogy practices for teaching adults.
- Coordinate the development of course material to cover learning objectives; adjust learning objectives accordingly.
- Evaluate training material for improvements.
- Continue self-study to understand all technologies that are part of the curricula.
- Participate in engineering and product planning sessions.
- Participate in industry related forums to ensure accuracy of technical information.
- Train and mentor training specialists.
Requirements
- Five (5) years of experience as an HVACR technician, wholesaler, educator or equivalent HVACR industry role.
- Ability to travel 60-70%.
- Ability to present to groups and facilitate learning programs.
- Skilled in providing customer service.
- Ability to communicate effectively - verbally and in writing.
- Proficient in technology - Microsoft Suite of Products; PC's, Mobile Devices.
- Ability to work in a team-oriented and collaborative environment.
- Work Authorization in the United States - Sponsorship will not be provided for this role.
Nice-to-haves
- Degree in HVACR-related field.
- Seven (7) years of related experience.
- Ability to work well with a wide range of people and related diversity.
- Skilled in analyzing audience to present material clearly, concisely, and effectively.
- Proficient presentation skills and the ability to handle classes; small or large and all issues that may arise.
- Online and in-person presence in the HVACR educational community (i.e., YouTube channel/Website, video creation/posting, HVACR online forum participation, industry educational conferences).
Benefits
- Medical insurance plans
- Dental and vision coverage
- 401(k)
- Flexible time off plans including paid parental leave, vacation and holiday leave
