Technical Writer/Business Analyst

$135,200 - $156,000/Yr

Computer Consultants International - Columbia, SC

Full-time - Mid Level

Columbia, SC

Professional, Scientific, and Technical Services

About the position

The Technical Writer/Business Analyst position at SCDHHS involves developing and maintaining Information Security policies, standards, and procedural documents to ensure compliance with federal and state requirements. The role requires coordination with various internal and external teams to create documentation that meets both business and security needs, while also managing the Plans of Action and Milestones (POA&M) processes.

Responsibilities

• Coordinate the independent analysis, design, implementation, and modification of information security policies, standards, and procedures.
• Facilitate corrective activities to mitigate risk by assisting the OCS compliance team with processes and documentation.
• Maintain the GRC library and artifacts for federal and state regulatory audits and assessments.
• Create deliverables and artifacts intended for audiences with varying levels of technical knowledge.
• Involve creating, sharing, revising, and publishing OCS policies and procedures.
• Serve as a liaison between the business community and the IT organization to provide technical solutions to meet user needs.
• Actively scribe and facilitate scope-related OCS meetings, capturing essential elements for project meeting minutes.

Requirements

• 5+ years of technical writing experience in positions requiring the development of structured written materials and visual aids.
• 2+ years of facilitating corrective activities to mitigate risk.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to interact with internal and external vendors, project team members, management, and agency departments.
• Ability to write, edit, and prepare technical information for both technical and non-technical personnel.
• Ability to collaborate and coordinate with multiple teams and vendors.
• Ability to work independently and as a member of a team.
• Ability to multitask and prioritize tasks effectively to meet deadlines.
• Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio, Project, etc.).
• Keen attention to detail while maintaining the ability to see the big picture.

Nice-to-haves

• Prior experience in analysis, design, implementation, and modification of policies, standards, and procedures.
• Experience with CMS MARS-E 2.2 or other NIST Risk Management Framework (RMF) compliant programs.
• Experience in organizing information for technical explanations without losing sight of audience needs.
• 2+ years of documented IT related work experience.
• Experience with an eGRC tool.

Benefits

• Dental insurance
• Health insurance
• Vision insurance