Technical Writer (Dragon Maintenance)

Full-time - Entry Level

Cape Canaveral, FL

Transportation Equipment Manufacturing

About the position

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. The Technical Writer for Dragon Maintenance will interact with engineers, subject matter experts, and production personnel to create and edit assembly and test work instructions or specifications. This role involves interpreting engineering documentation to create accurate technician-oriented work instructions and process documents that fully meet design intent.

Responsibilities

• Interact with engineers, subject matter experts, and production personnel to create and edit assembly and test work instructions or specifications
• Interpret engineering documentation to create accurate technician-oriented work instructions and process documents that fully meet design intent
• Creatively overhaul and re-design any project or workflow to optimize comprehension, while meeting requirements
• Develop creative automated solutions to track and manage large integrated planning from development through document release (using SQL)
• Maximize process and instruction efficiency and reduce the probability of technician error
• Understand safety requirements related to hazardous operations and implement appropriately
• Validate and ensure correct configurations of flight capsules are maintained throughout the maintenance campaign
• Manage maintenance requirement tracking and change scope to ensure 100% incorporation of requirements per mission
• Lead engineering master development cycles and track planning release across the maintenance team
• Develop advanced tools to improve production and tech writer interfaces, to optimize content delivery and limit manual content maintenance
• Produce solutions for special projects: technical, training, graphic design, web content design, or workflow development
• Work with documents within version control software and documentation release systems in order to preserve and manage content integrity and configuration

Requirements

• Bachelor's degree
• 2+ years of experience in planning or technical writing

Nice-to-haves

• Bachelor's degree in mechanical engineering, physics, aerospace engineering, or other engineering discipline
• Experience with 2D and 3D graphics and both raster-and-vector based image-editing software
• Experience converting engineering instructions and information into content intended for a variety of audiences and ability levels
• Familiarity with mechanical processes in a manufacturing environment, including complex fluid and/or mechanical assemblies
• Experience reading technical drawings and schematics
• Experience with HTML, CSS, SQL, and JavaScript
• Experience with Microsoft Macro and VBA coding

Benefits

• Comprehensive medical, vision, and dental coverage
• 401(k) retirement plan
• Short and long-term disability insurance
• Life insurance
• Paid parental leave
• Various other discounts and perks
• 3 weeks of paid vacation
• 10 or more paid holidays per year
• 5 days of sick leave per year
• Long-term incentives, in the form of company stock, stock options, or long-term cash awards
• Potential discretionary bonuses
• Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan