Technical Writer Intern- Summer 2025

Iron Mountain - Tallahassee, FL

Full-time - Intern

Hybrid - Tallahassee, FL

10,001+ employees

Warehousing and Storage

About the position

Iron Mountain is offering a Technical Writer Intern position for Summer 2025, aimed at rising seniors pursuing a Bachelor's degree in Media, Communications, English, or a related field. The internship will last for 12 weeks, providing an opportunity to document product features and create instructional content to support user adoption and learning. Interns will work closely with various teams, including Engineering, UX, QA, and Product Management, under the guidance of the Documentation Manager.

Responsibilities

• Write easy-to-understand user interface text, online help, and user guides.
• Create virtual tutorials and videos.
• Upload and maintain documentation on the collaboration site.
• Proofread and edit documents submitted by the team.
• Provide a quick turnaround and meet all deadlines.

Requirements

• Currently pursuing a Bachelor's degree with an expectation that the degree will be obtained between December 2025 - July 2026.
• Must be returning to the course of study following completion of the internship.
• Pursuing a degree in Media, Communications, English, or a related field.
• Participation in the internship program requires that you are located in the continental United States for the duration of the program.
• Must be authorized to work in the US without restriction.

Nice-to-haves

• Knowledge of machine learning data preparation techniques, machine learning models, and AI technology.
• Self-motivated to complete work assignments and learn new software and tools.
• Strong attention to detail and ability to proofread and edit.
• Receptive to feedback on work.
• Initiative to solve problems independently.

Benefits

• Networking with other interns and adept professionals.
• Diverse, inclusive, and innovative environment & culture.
• Consistent feedback and evaluation.
• Professional skills development.
• Business acumen training.