Technical Writer Intern

Tyler Technologies - Bedford, NH

Full-time - Intern

Remote - Bedford, NH

Professional, Scientific, and Technical Services

About the position

Tyler Technologies is seeking a Technical Writer Intern to join our Cybersecurity team. This internship is designed for a dedicated and research-oriented individual who will be responsible for creating a comprehensive knowledge base and a detailed library of white papers focused on IT security and technology topics. The intern will have the opportunity to gain valuable insights into the field of IT security while contributing to the team's efforts to provide high-quality resources for our clients. This role involves extensive research and writing, allowing the intern to develop their skills and build connections within the industry by collaborating with experienced professionals. The internship can be conducted fully remotely, although it will require in-person onboarding during the first week at one of our offices located in Maine or New Hampshire. This unique opportunity will not only enhance the intern's understanding of cybersecurity but also provide practical experience in drafting technical documents and reports that are essential for the field. The intern will play a crucial role in supporting the Cybersecurity team by ensuring that the knowledge base is up-to-date and reflective of current trends and best practices in information security.

Responsibilities

• Draft whitepapers and build a knowledgebase on current cybersecurity topics.
• Assist in reviews of drafted reports, focusing on grammar and formatting checks.
• Remain current on information security trends.
• Actively participate in company, management, and team meetings.
• Assist with product redevelopment, increasing efficiencies, adding automation, and modernizing the team's deliverables.
• Perform other duties as assigned by leadership.

Requirements

• Strong writing and editing skills with the ability to convey complex information clearly and effectively.
• Prior experience writing research papers or similar publications is preferred.
• Familiarity with academic and industry research methods.
• Proficient in Microsoft Office Suite or similar software.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively in a dynamic team environment.
• Current student or recent college graduate in English, Technical Writing, Cybersecurity or related field.
• Excellent written and verbal communication skills.

Nice-to-haves

• Familiarity with NIST, CMMC, and PCI-DSS compliance is a plus.
• Familiarity with COBIT, NIST CSF, ISO 27001, FAIR, OCTAVE, NIST RMF is a plus.