Technical Writer (Remote Opportunity)

Vetsez

Full-time - Mid Level

Remote

About the position

VetsEZ is looking for a full-time remote Technical Writer who will collaborate with development teams to support knowledge management programs. The role requires a blend of technical expertise and strong writing skills to produce high-quality technical documentation.

Responsibilities

• Coordinate work activities and write/edit complex technical documents including presentations, manuals, reports, and specifications.
• Develop and distribute communications related to core functions such as SDLC quarterly releases and process/policy changes.
• Edit documentation for style, clarity, consistency, and adherence to customer guidelines.
• Research complex technical concepts to edit policies, procedures, workflows, and manuals, and create new technical documents.
• Conduct interviews with technical staff to gather data for documentation.
• Collaborate with scrum masters, developers, and management to produce and maintain technical documentation for software products.
• Document, communicate, and train processes to integrate into the organizational culture.
• Evaluate and provide feedback on draft documents and participate in documentation reviews.
• Self-motivate to engage with various levels of the organization.

Requirements

• Bachelor's degree in English, journalism, computer science, or a related discipline.
• 3-5 years of relevant technical writing experience.
• Ability to interface with technical staff and end-users to understand functional requirements.
• Experience with good documentation practices and proficiency in Microsoft software such as Word, Excel, Project, SharePoint, and PowerPoint.
• Experience with Change Management and all phases of the System Development Life Cycle (SDLC).
• Demonstrated experience in developing and maintaining technical documents for developers and training guides.
• Previous software development experience.
• Attention to detail and ability to produce professional-looking artifacts.
• Ability to review old documentation and reach out for updates.

Nice-to-haves

• Experience with VA Health Portfolio and Informatics Product Line.
• Familiarity with HL7 and FHIR basics.
• Experience working with software developers.
• Experience creating various technical documents such as architecture artifacts, Business Process Models, and System Design Documents.
• Technical Writing experience within the Healthcare Industry.
• Ability to obtain a government clearance; active VA access is a plus.

Benefits

• Medical/Dental/Vision
• 401k with Employer Match
• PTO + Federal Holidays
• Corporate Laptop
• Training opportunities
• Remote Opportunity