Technical Writer: SOP

$83,200 - $93,600/Yr

Staffmark - Atlanta, GA

Part-time - Entry Level

Atlanta, GA

Administrative and Support Services

About the position

The Technical Writer/SOP Specialist position at Staffmark Group is a part-time role requiring 20-25 hours of work per week, with the expectation of being onsite in Atlanta 1-2 days a week. This ongoing position is crucial for ensuring that the company's branding and standard operating procedures (SOPs) are maintained and adhered to across various departments and partners. The successful candidate will collaborate closely with the client's team to develop and maintain comprehensive brand standards for all branded materials, collateral, and assets. This includes creating user-friendly internal standards that guide teams in producing consistent and high-quality designs. The role also involves documenting guidelines that agencies can follow to ensure compliance with these standards, thereby enhancing the effectiveness of the company's branding efforts. In this role, the Technical Writer/SOP Specialist will be responsible for overseeing the end-to-end documentation creation process. This includes writing and revising SOPs, standards/style guides, and user manuals tailored for various audiences. The position demands a proactive individual who can work independently while also being able to collaborate effectively with others as needs arise. The ideal candidate will possess superb written and verbal communication skills, a keen eye for detail, and the ability to clearly articulate goals, timelines, and expectations. The role is essential in preventing inconsistencies in branding and ensuring that all materials align with the company's established standards.

Responsibilities

• Collaborate with the client's team to develop and maintain comprehensive brand standards.
• Create user-friendly internal standards for teams to follow in producing branded materials.
• Document guidelines for agencies to ensure compliance with brand standards.
• Write and revise standard operating procedures (SOPs), standards/style guides, and user manuals.
• Oversee the end-to-end documentation creation process.
• Ensure consistency, quality, and effectiveness in all designs and branded materials.

Requirements

• 3+ years of experience as an effective technical writer.
• Online portfolio showcasing SOPs, standards/style guides, and user manuals.
• Proven ability to quickly learn and understand complex subject matter.
• Experience in writing documentation and procedure manuals for various audiences.
• Superb written and verbal communication skills with a keen eye for detail.
• Strong experience owning an end-to-end documentation creation process.
• Proactive with the ability to work independently and collaboratively.